Wes Kao

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Expanding Your Knowledge about Cross Functional Roles

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I went to a Skillshare class about user-experience (UX) design tonight. I work closely with the UX team at the office and realize the importance of being able to speak the same language as my cross-functional counterparts. 

It’s mutually beneficial to know more about your co-workers’ roles. When you know their vocabulary, you can express your ideas more quickly, concisely, and persuasively. When you understand their processes, you can ask confidently knowing that what you’re requesting for is reasonable and speaks to their concerns, timelines, etc. You also prevent misunderstandings, meaning you get what you want more frequently and painlessly, which is pure up-side.

The class was held in Hub SOMA (Chronicle Building on Mission and 5th) which is a cool, startup-esque workspace. It has a modern and creative vibe with high-ceilings, wood-grain panels on walls, glass rooms, and a spiraling steel staircase.

One wall featured framed infographics and quotes, many from Mihaly Csikszentmihalyi, author of Flow: The Psychology of Optimal Experience. I’ve heard good things about the book, and after seeing some thought-provoking concepts represented on the wall, I think I’m going to get it because I’m intrigued.

Per the chart above, which creative personality type are you?

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